Bring your brand to life

We are growth & brand strategists helping you engage, convert, retain and delight your customers
with compelling campaigns & unforgettable experiences.

A human-centred approach to marketing

Tired of boring brands, creepy ads and stale strategies?

Good! Your customers crave genuine connection and yearn to feel seen, heard, appreciated and inspired.

Umgum Marketing & Media creates custom strategies and campaigns based on your brand and your customers without ego, budget drain or mind-boggling complexity.

At the focus of everything we do is empathy—for our clients, your customers and of course the planet.

A few of our clients

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Our results

40%

increase in sales

100%

positive feedback

$1.3M

startup revenue

Data-driven brand intelligence

We help you build better loyalty, increase retention and drive revenue using our proven process that includes data analytics, market
research and customer-focused strategies. 

Our brand & marketing services

Brand Growth & Strategy

Website Design & Development

Customer Experience & Copywriting

Public Relations & Partnerships

Market Research

Data Analytics

All about the customer

Create innovative experiences, services and products your customers love to increase conversation and ROI.

Get in touch today if you’re ready to elevate your brand.

Our tools & partners


Our work

Past projects range from FMCG brand strategy, digital campaigns for one of Australia’s longest-running music festivals, validation research for startups, as well as public relations for national brands.

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We are a passionate team

Let’s create amazing customer experiences

Word of mouth is the most powerful form of brand currency.

Use your data to give your customers exactly what they want and they will do the marketing for you.

Empathy not ego

Empathy not ego

We allocate a percentage of our profit to charities supporting people affected by family and domestic violence. Stay in touch to find out more.

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But don’t just take it from us…

I’m always so impressed by Christina’s work.

The result was a high-quality competitive analysis. It was a pretty complex and technical assignment, and Christina went the extra mile in a number of ways, from using a VPN to dig deeper into the content in the USA to providing overall industry context and data.

I’m very happy. All the work was done on time and to brief.

Dave, FrontStage Digital

Christina does an amazing job applying her analytical and data management skills to analyse and report on job advertisement activity across the health and safety industry on a monthly basis.

She delivers simple narratives and fabulous charts and graphs using our branding. She is a whizz at data collection and spreadsheeting.

Helen, HOK Talent Solutions

I needed help with creating a new website, and after chatting to Christina, I knew straight away that she was the right person for the job.

Christina really took the time to get to know me and knew what I needed. Christina has a warm, fun personality that made the process so much easier.

Christina went way above and beyond, and I’m so thrilled & proud of the finished product. I look forward to continuing to work together and wouldn’t hesitate to refer to any of her services.

Samia, Dogs & Doos

Christina completely transformed my brand image, starting with the very basic documents I had. She even organized custom illustrations of the SOS family dressed as superheroes, which brought our story to life in such a creative way.

From there, Christina worked her magic on our website, turning it from a basic, hard-to-navigate platform into an amazing, professional site we’re truly proud of. She also integrated many new features that we never had before, making it far more functional and user-friendly.

I wholeheartedly recommend Umgum to anyone looking to transform their brand—I already have! I am endlessly grateful for their support. To top it off, the fact that a portion of Umgum’s profits goes toward supporting women recovering from domestic violence makes them an even more remarkable company to work with.

Claire, Save Our Supplies