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Market Research

Market Research

Innovate & validate with market research

Market research ensures that you stay competitive, are aware of trends, and provide your customers with what they need and want. 

We help you collect, analyse, and interpret data to gain insights into market dynamics, consumer behavior, and competitive landscapes. Our market research services include surveys, focus groups, and competitor analysis to understand target demographics and market trends, enabling you to make informed decisions about you branding and marketing strategies.

Market research helps your business:

✔ Validate an idea
✔ Connect with your customers
✔ Identify growth opportunities
✔ Reduce risks
✔ Make informed decisions
✔ Compete effectively and intelligently
✔ Keep up with trends


Our work

Past projects range from FMCG brand strategy, digital campaigns for one of Australia’s longest-running music festivals, validation research for startups, as well as public relations for national brands.

Market research is an often overlooked but vital part of your business.

We can help you conduct market research for:

✔ Brand research
✔ Campaign effectiveness
✔ Competitor research
✔ Consumer research
✔ Customer segmentation research
✔ Product development
✔ Usability testing

How We Approach Market Research

At its simplest, market research is finding out what consumers want and whether your product meets those needs. Data like the social media people use to find your product or service, the demographic most likely to use it, and customer complaints about your competitors all fall under the market research umbrella.

Market research is divided into two phases:

Primary market research: Primary market research comprises direct conversations with current and potential customers. Analyzing surveys, your customer insights, finding out which techniques your direct competitors are utilizing, and looking to see what customers are looking for right now are all examples of primary market research.

Secondary market research: Secondary market research is the term for learning by analyzing datasets produced outside of your business. Published studies, government data, and social media statistics are all useful secondary market research.

Within these types of research methods, there are a few different types of data collection methodologies that can be used, such as:

Qualitative research is an exploratory approach and uses activities such as focus groups, in-depth interviews and ethnographic research (CX, UI/UX).

Quantitative research uses objective measurements and numerical analysis of data that is collected through research methods such as surveys, polls and questionnaires.

7 ways market research benefits your business

1. Develop your competitive edge

2. Test your product before launch

3. Set realistic financial or sales goals

4. Identify problems before they occur

5. Hone your message

6. Identify your target audience and market size

7. Measure & report your results

We help you with

Marketing strategy

Customer surveys

Web design

UX/UI

Brand management

Brand launch

Startup & scale-up

Validation research

 Content strategy

ROI tracking